In
his blog of 4th January 2012, Virgo anticipated the almost
inevitable fiasco with what is alleged to be a Civil Service Staff College Case Study sent to him by a senior
Whitehall Mandarin. I apologise to those
of you who may have seen the supposed Case Study before, and for its length, but
- eighteen months on - I think it’s well worth another look…
The scene
You are Head of Broadband
Stuff at the Ministry of Entertainment, sitting in your office one day, idly
wondering whether to spend the weekend with Fiona Bruce or with the Duke of
Cambridge's mother-in-law, when the door slams open and in strolls The Boss (en
route to lunch at the Savoy). "Here's 10p" he says.
"Everyone is to have 100 Megs by Thursday".
"Right Boss", you
say. "I'm on the case".
You ponder for a bit and then
you call Malcolm Corbett, because you've heard he's something to do with
broadband. "Malcolm", you say, silkily. "I've got
10p for you and I want you to fix us up with broadband stuff. 100 Megs
for everybody by Thursday. Can do?"
"Well," says
Malcolm. "I'd like to, but the trouble is, I've got all these tiny
projects and 10p won't go very far. I really need a quid."
At that you blanche (because
you suspect The Boss is spent up on film studios and museums and broadcasting
"Strictly" and throwing the javelin in 2012 and other vital
stuff). So you promise to let Malcolm know and ring off. More
pondering and then one of your team lifts his head from the Guardian
crossword and suggests that you might get some advice from BT. "Good
thinking," you say and call Ian Livingstone. "Ian", you
begin. "I've got 10p and if you promise to give everyone 100 Megs by
Thursday, it's yours!"
Ian pauses for a couple of
seconds before he replies. "Well," he says, thoughtfully.
"I admit I've got a bit of a problem with my pension fund and Openreach is
certainly in need of some support. So - yes - send it over and I promise
to accelerate our existing hyper-speed programme that has been covering 125% of
the country since 1991, even though there is no demand and the technology isn't
ready and which makes UK the best country in the whole world for everything
thanks to BT."
"Great," you reply,
and hang up. "Chaps;" you say, interrupting your team's focus
on the latest syllabus for Theatrical Studies and Asian Dance in All
Schools. "I've just done a deal with BT and they'll give everybody
100 Megs by Thursday, so long as I give them our 10p."
One of the guys looks up from
his papers. "Isn't that a bit dodgy?" he asks.
"Won't The Boss be a bit nervous about lack of competition and Brussels
and all that stuff? And won't the small players get upset at being left
out?"
But another of the guys also
looks up. "How about divvying up the 10p among County Councils and
letting them take the flak? Only a few of them know what they're doing
and so you can give them a bit of guidance, nudge-nudge. They'll run some
sort of competition but end up giving their share to BT anyway. Takes the
heat off you, let's them feel they're in charge - doing Big Society stuff - and
you can tell The Boss that the job's done so far as you're concerned and that
Dave will be happy."
"Sounds good," you
say. "But hang on, what if there's some more money from somewhere
else in government?"
At this, everyone looks
confused. Even a bit shocked. "But that's nothing to do with
us," somebody says. "That's their business. DEFRA and BIS
and things. You'll be talking about joined-up government next!"
"True" I murmur,
settling down to think about Fiona Bruce again.
But not for long.
There's a tap on the door and in marches Neelie Kroes and Malcolm
Corbett. You suspect that your day is only just beginning.
Your Task
You are to produce a
comprehensive, funded, broadband implementation plan for the whole of the UK
that is: future-proof; exceeds EU targets; based on either infrastructure or
service competition (or both); sustainable; attracts maximum private
investment, and rewards innovation.
Exactly.
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