Thursday, 20 March 2014

Voice from the grave

Who says ‘voice is dead’??  I admit I thought myself that the advent of video conferencing, even at the modest level of Skype video calls to far-flung relatives, had largely undermined the demand for plain old voice telephony.  No doubt it will one day but it seems we’re not there yet.  (I have to admit that the poor quality of most of those Skype calls would be a material issue if they were not free). 

The origin of the technical challenge was really the quality of voice reproduction on mobile phones – poor at the best of times.  Like me, you may have seen that downside as the inevitable cost of mobility but the increasing bandwidth available on modern networks has allowed the handset makers to address the problem.  4G-capable smartphones (and a few 3G handsets) are increasingly being equipped with so-called HD Voice calling, which extends the audio frequency range to something closer to that of the human voice (and also helps to suppress background noise).  The implementation of HD Voice has been frustrated by the obvious compatibility problems:  essentially, both handsets (calling and receiving) and the connecting base station all need to be enabled for HD.  Nonetheless, most of the mobile networks have now introduced this functionality. 

While the mobile networks were the initial focus of HD, I was surprised to see that the technology has also been applied in the fixed sector.  Is that necessary?  Well, if you’ve ever tried to conduct a conference call through a conventional ‘squawk box’, you’ll understand the need for a better solution – particularly if one or more participants is using a mobile phone.  The trick here has been to introduce Dolby noise suppression techniques to improve audio reception.  Dolby also claim that their audio separation technology makes it much easier to distinguish between the voices of speakers at the other end of the call.  Still not convinced?  Then let me refer you to the news that BT is now incorporating this Dolby-enhanced HD technology in its latest generation of conferencing hardware.  

Voice lives on…

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